Care Management Associate - OhioRISE - Remote

Overview

The Care Management Associate (CMA) role is a full-time remote telework position at CVS Health, focusing on managing enrollment for Children’s Specialty programs and providing comprehensive coordination of medical services.

In Short

• Full-time remote position for Ohio residents.
• Manage enrollment for Children’s Specialty program.
• Support coordination of medical services.
• Develop wellness plans for children with special healthcare needs.
• Conduct outreach to community resources.
• Maintain accurate documentation of member interactions.
• Adhere to compliance and regulatory standards.
• Meet daily metrics with speed and accuracy.
• Participate in a multi-disciplinary team.
• Flexible work schedule available after 6 months.

Requirements

• Must reside in Ohio.
• 2-4 years of experience in healthcare or related fields.
• Strong communication and organizational skills.
• Proficiency in MS Office Suite.
• Customer service experience.
• Ability to manage multiple priorities.
• Reliable transportation for occasional in-state travel.
• Pass CANS certification exam within first 3 months.
• Motivational interviewing skills preferred.
• Call center experience preferred.

Benefits

• Competitive pay and benefits package.
• 401(k) plan with company matching.
• No-cost wellness programs.
• Paid time off and flexible work schedules.
• Tuition assistance and other employee benefits.
• Support for physical, emotional, and financial wellness.
• Employee stock purchase plan.
• Confidential counseling and financial coaching.
• Dependent care resources.
• Retiree medical access.