Global Payments Ops Lead - Remote

Overview

We are hiring a Global Payments Ops Lead to our Global Payments team in São Paulo! This role is to join our Global Payments Team within Partner Operations. Our team is responsible for managing all payment calculations that fall outside the standard payment system, ensuring that any payment discrepancies or non-standard cases are properly addressed and processed.

In Short

• Streamline manual and exception payment workflows for efficiency.
• Ensure precise payments and reduce errors in exceptional cases.
• Support Finance in resolving payment discrepancies.
• Lead and mentor the team, fostering growth in payment operations.
• Identify process improvements and prioritize tasks.
• Oversee consistent global payment operations.
• Live the mission: inspire and empower others by caring for wellbeing.

Requirements

• Exceptionally organized, managing multiple complex payment processes.
• Strong knowledge of SQL for payment queries and data analysis.
• Able to analyze large sets of payment data and solve issues.
• Skilled in troubleshooting payment discrepancies efficiently.
• Attention to accuracy in manual calculations.
• Clear communication in English with cross-functional teams.
• Able to adapt to changing processes in a fast-paced environment.
• Works well with a global team for seamless collaboration.

Benefits

• Health, dental, and life insurance.
• Flexible work options including hybrid and full remote.
• Flexible scheduling based on personal needs.
• Access to onsite gyms and wellness resources.
• Paid time off for vacations and personal days.
• 100% paid parental leave.
• Outstanding opportunities for personal and career growth.
• Supportive and inclusive company culture.