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Global Payments Ops Lead - Remote

Posted 1 week ago
Finance / Legal
Full Time
Brazil

Overview

We are hiring a Global Payments Ops Lead to our Global Payments team in São Paulo! This role is to join our Global Payments Team within Partner Operations. Our team is responsible for managing all payment calculations that fall outside the standard payment system, ensuring that any payment discrepancies or non-standard cases are properly addressed and processed.

In Short

  • Streamline manual and exception payment workflows for efficiency.
  • Ensure precise payments and reduce errors in exceptional cases.
  • Support Finance in resolving payment discrepancies.
  • Lead and mentor the team, fostering growth in payment operations.
  • Identify process improvements and prioritize tasks.
  • Oversee consistent global payment operations.
  • Live the mission: inspire and empower others by caring for wellbeing.

Requirements

  • Exceptionally organized, managing multiple complex payment processes.
  • Strong knowledge of SQL for payment queries and data analysis.
  • Able to analyze large sets of payment data and solve issues.
  • Skilled in troubleshooting payment discrepancies efficiently.
  • Attention to accuracy in manual calculations.
  • Clear communication in English with cross-functional teams.
  • Able to adapt to changing processes in a fast-paced environment.
  • Works well with a global team for seamless collaboration.

Benefits

  • Health, dental, and life insurance.
  • Flexible work options including hybrid and full remote.
  • Flexible scheduling based on personal needs.
  • Access to onsite gyms and wellness resources.
  • Paid time off for vacations and personal days.
  • 100% paid parental leave.
  • Outstanding opportunities for personal and career growth.
  • Supportive and inclusive company culture.
Wellhub logo

Wellhub

Wellhub, formerly known as Gympass, is a corporate wellness platform founded in 2012 and headquartered in New York City. The company connects employees to a variety of wellness services, including fitness, mindfulness, therapy, nutrition, and sleep, all under one subscription that is designed to be more cost-effective than individual services. With a global presence in 11 countries, Wellhub is committed to fostering a culture centered around employee wellbeing and is focused on transforming every company into a wellness-oriented organization. The recent rebranding to Wellhub signifies its evolution into a comprehensive employee wellbeing solution, enhancing its offerings with a new app experience and an expanded network of partners. Wellhub promotes a flexible work environment and values diversity, equity, and inclusion within its workforce.

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