Virtual Assistant - Client Success Coordinator - Remote

Overview

We’re looking for a Client Success superstar to join our team and help us take our operations and client experience to the next level! You’ll work closely with our current Client Success team, and directly support our Client Success Director. The role is dynamic, strategic, and perfect for someone who loves problem-solving, staying organized, and working directly with clients.

In Short

• Supporting back-end tasks
• Messaging and following up with candidates via WhatsApp
• Confirming candidate interest and keeping everything up to date
• Organizing resumes, folders, and tracking info in Google Drive and ClickUp
• Learning how we manage client accounts, processes, and communication
• Responding to clients and candidates via Slack
• Joining kick-off calls with new clients
• Managing candidate folders and sending match messages
• Following up with clients and candidates to ensure progress
• Staying proactive, communicative and always looking for solutions

Requirements

• Strong organizational skills
• Excellent communication skills
• Experience with Google Drive and ClickUp
• Ability to work independently and as part of a team
• Problem-solving mindset

Benefits

• Flexible working hours
• Opportunity to work remotely
• Supportive team environment
• Professional development opportunities