Content Planning and Service Operations Team Leader - Remote

Overview

This position is for a Content Planning and Service Operations Team Leader at Watcha, responsible for managing viewership and revenue KPIs, developing content expansion strategies, and leading service operations.

In Short

• Manage viewership and revenue KPIs for Watcha/Shortcha.
• Develop content expansion and scheduling strategies.
• Establish service operation and promotion strategies.
• Lead operational improvement tasks and establish long-term roadmaps.
• Manage and oversee video review personnel.

Requirements

• Minimum 3 years of experience in OTT platform service operations or content scheduling, total experience of at least 7 years.
• Experience leading all aspects from planning to execution and effect analysis in content scheduling and service operations.
• Proficient in analyzing content viewership and revenue data.
• Ability to logically derive user needs and product improvements through metric analysis.
• Enjoys planning and managing schedules systematically.
• Proactive in communication for collaboration.

Benefits

• Analytical thinking and problem-solving skills for data-driven decision-making.
• Deep understanding and experience in content acquisition/distribution/scheduling.
• Experience collaborating with various roles including business, marketing, development, and PM.
• Experience operating CRM tools such as push and email.