Warranty Administrator - Remote

Overview

The Warranty Administrator is responsible for overseeing all aspects of warranty processing at Warranty Processing Company, Inc. This role involves managing warranty claims from start to finish, ensuring accurate and timely processing, and providing excellent customer service to both internal and external stakeholders.

In Short

• Oversee warranty processing at Warranty Processing Company, Inc.
• Manage warranty claims from start to finish.
• Ensure accurate and timely processing of claims.
• Provide excellent customer service to stakeholders.
• Work closely with warranty team and internal departments.
• Coordinate with external vendors for warranty claims.
• Review and validate claims for accuracy.
• Communicate with customers and dealers.
• Streamline processes to improve efficiency.
• Maintain strong relationships with clients.

Requirements

• High school diploma or equivalent.
• Prior experience in warranty processing required.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to prioritize and manage multiple tasks.
• Proficient in warranty management software.
• Knowledge of warranty policies and procedures.
• Strong problem-solving abilities.
• Current Warranty Certified status through OEM training.

Benefits

• Full Compensation.
• Paid time off & Holidays.
• Private Health Insurance including dental & vision coverage.
• Life, AD&D, Short and Long-Term Disability coverage.
• Employer matched 401(k) retirement plan.
• Opportunity for growth and advancement.
• Positive work environment.