Volvo Warranty Administrator - Remote

Overview

The Warranty Administrator is responsible for overseeing all aspects of warranty processing at Warranty Processing Company, Inc. This role involves managing warranty claims from start to finish, ensuring accurate and timely processing, and providing excellent customer service to both internal and external stakeholders. The Warranty Administrator will work closely with the warranty team, internal departments, and external vendors to ensure the smooth and efficient processing of warranty claims.

In Short

• Oversee warranty processing and claims management
• Ensure accurate and timely processing of warranty claims
• Provide excellent customer service
• Collaborate with internal teams and external vendors
• Review and validate warranty claims
• Communicate with customers and dealers
• Utilize warranty management software
• Maintain strong attention to detail
• Coordinate with various departments
• Strive for process improvement

Requirements

• High school diploma or equivalent
• Prior experience in warranty processing
• Strong attention to detail
• Excellent organizational skills
• Strong written and verbal communication skills
• Ability to manage multiple tasks
• Proficient in warranty management software
• Knowledge of warranty policies
• Strong problem-solving abilities

Benefits

• Full Compensation
• Paid time off & Holidays
• Private Health Insurance including dental & vision coverage
• Life, AD&D, Short and Long-Term Disability coverage
• Employer matched 401(k) retirement plan
• Opportunity for growth and advancement
• Positive work environment