Kia Warranty Administrator - Remote

Overview

The Warranty Administrator is responsible for overseeing all aspects of warranty processing at Warranty Processing Company, Inc. This role involves managing warranty claims from start to finish, ensuring accurate and timely processing, and providing excellent customer service to both internal and external stakeholders. The Warranty Administrator will work closely with the warranty team, internal departments, and external vendors to ensure the smooth and efficient processing of warranty claims.

In Short

• Manage warranty claims from start to finish
• Ensure accurate and timely processing of claims
• Provide customer service to internal and external stakeholders
• Collaborate with warranty team and other departments
• Review and validate warranty claims
• Communicate with customers and manufacturers
• Coordinate with internal departments for documentation
• Streamline processes for efficiency
• Maintain knowledge of OEM policies and procedures
• Utilize warranty management software

Requirements

• High school diploma or equivalent
• Prior experience in warranty processing or administration
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Ability to prioritize and manage multiple tasks
• Proficient in warranty management software
• Knowledge of warranty policies and procedures
• Strong problem-solving and decision-making abilities

Benefits

• Full Compensation
• Paid time off & Holidays
• Private Health Insurance including dental & vision coverage
• Life, AD&D, Short and Long-Term Disability, Supplemental Accident, Critical Illness, and Hospitality Indemnity coverage
• Employer matched 401(k) retirement plan
• Opportunity for growth and advancement
• Positive work environment