BMW Warranty Administrator - Remote

Overview

The BMW Warranty Administrator is responsible for overseeing all aspects of warranty processing at Warranty Processing Company, Inc. This role involves managing warranty claims from start to finish, ensuring accurate and timely processing, and providing excellent customer service to both internal and external stakeholders. The Warranty Administrator will work closely with the warranty team, internal departments, and external vendors to ensure the smooth and efficient processing of warranty claims.

In Short

• Manage warranty claims from start to finish
• Ensure accurate and timely processing of claims
• Provide excellent customer service
• Work closely with warranty team and internal departments
• Review and validate warranty claims for accuracy
• Communicate with customers, dealers, and manufacturers
• Coordinate with internal departments for necessary documentation
• Streamline processes to improve efficiency
• Demonstrate technical knowledge of OEM Policies
• Utilize warranty management software and systems

Requirements

• High school diploma or equivalent
• Prior experience in warranty processing or administration
• Strong attention to detail
• Excellent organizational skills
• Strong written and verbal communication skills
• Ability to prioritize and manage tasks
• Proficient in warranty management software
• Knowledge of warranty policies and procedures
• Strong problem-solving abilities
• Decision-making skills

Benefits

• Full Compensation
• Paid time off & Holidays
• Private Health Insurance including dental & vision coverage
• Life, AD&D, Short and Long-Term Disability coverage
• Employer matched 401(k) retirement plan
• Opportunity for growth and advancement
• Positive work environment