Customer Communication & Appointment Management Specialist - Remote

Overview

You will be the friendly voice and digital business card of the Wanning Logistics Group – whether by phone or email. Your task is to maintain existing contacts and find and approach new potential business partners in coordination with the sales team.

In Short

• Contact new and existing customers by phone and email.
• Conduct initial conversations, determine needs, and schedule appointments for our team.
• Document your activities systematically in our CRM system.
• Stay in contact with prospects and customers and guide them through the first part of our sales process.

Requirements

• You enjoy communicating – friendly, clear, and reliable – both verbally and in writing.
• You have experience dealing with customers (e.g., sales, customer service, reception, or similar).
• You work reliably, independently, and are well-organized – even from home.
• You are proficient in using digital tools (email, calendar, possibly CRM systems).

Benefits

• Flexible working hours that fit your daily life – perfect for students, parents, or returnees.
• Work from home (remote).
• A motivated, friendly team with short communication lines.
• Onboarding and regular exchange despite the remote structure.