Scheduling Specialist - Complete Weight Management Call Center - Remote

Overview

The Scheduling Specialist at Virtua Health is responsible for managing the flow of patients by scheduling inpatient or outpatient procedures, ensuring effective communication and coordination within the department.

In Short

• Schedules inpatient or outpatient procedures.
• Informs patients and physician offices of prep instructions.
• Correctly identifies patients and matches medical records.
• Coordinates the admission process and scheduling of surgical procedures.
• Handles high volume of communication while providing excellent customer service.
• Maintains medical records and enters data into databases.
• Assists in orienting new staff on scheduling processes.
• Maintains office supplies and equipment.
• Alerts facilitators of current or potential problems.
• Assists with unit coverage as needed.

Requirements

• Previous medical clerical experience required.
• Understanding of medical terminology.
• Proficiency in data entry and computer use.
• Clear communication skills essential.
• Professional phone demeanor required.
• High School Diploma or equivalent required.

Benefits

• Medical, dental, and vision insurance.
• Health and dependent care flexible spending accounts.
• 403(b) retirement plan.
• Paid time off and sick leave.
• Short-term and long-term disability insurance.
• Tuition assistance available.
• Employee assistance program with free counseling sessions.