Software Engineer (Slack Engineer) - Remote

Overview

As a Software Engineer specializing in Slack at Rivian, you will be responsible for supporting and maintaining Slack environments, ensuring optimal performance, and assisting with technical issues.

In Short

• Own and manage Service Now Slack escalation queues.
• Provide support for technical issues and user collaboration.
• Maintain Slack and collaboration workspaces.
• Support Slack Enterprise Environment and custom applications.
• Document knowledge base articles for users.
• Assist with delivery management processes.
• Lead demos and training for Slack tools.
• Collaborate with internal and external teams.
• Adapt to changing priorities and manage multiple tasks.
• Work independently with minimal guidance.

Requirements

• 2+ years of experience with SaaS and Slack.
• Slack Admin or Developer Certifications preferred.
• Experience with Digital workplace tools.
• Knowledge of Python, PowerShell, and JavaScript.
• Understanding of SDLC, ITIL, and Agile frameworks.
• Strong communication skills and executive presence.
• Ability to work with diverse teams across time zones.
• Process-oriented mindset with attention to detail.
• Bachelor's degree required.
• Experience with Atlassian products is a plus.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Be part of a mission-driven team focused on sustainability.
• Collaborate with a diverse group of professionals.
• Flexible work arrangements.
• Professional development opportunities.