Content Application Consultant (Remote)

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

In Short

• Proactively drive customers towards Veeva and industry best practices
• Understand complex business processes and translate them into technical requirements
• Perform system configuration changes and data migrations
• Activate new product features and ensure seamless integration
• Troubleshoot system issues and provide timely solutions
• Develop and deliver training materials and conduct training sessions
• Create analytical reports to support business decision-making
• Collaborate with internal teams to ensure client satisfaction

Requirements

• 3+ years of experience with configuring, supporting, and implementing software solutions
• Experience working in a customer-facing and/or consulting role and managing customer expectations
• Excellent organizational and multitasking skills
• Strong desire to continuously learn and develop
• Excellent verbal and written communication skills in English
• Ability to work independently
• Bachelor’s degree or equivalent in a relevant subject

Benefits

• Stock bonus %
• Private medical insurance
• Life assurance
• Cafeteria policy
• Veeva 1% giving
• Wellness reimbursement