Assistant Store Manager - Remote

Overview

The Assistant Store Manager will use their automotive or customer service expertise to lead a team and enhance customer experience while driving store growth and profitability.

In Short

• Lead a successful team and support the store manager in retail operations.
• Manage store operations to maximize sales and customer service.
• Build, coach, train, and engage crew team members.
• Ensure inventory protection and operational efficiency.
• Drive NAPA operational and marketing programs.
• Grow customer relationships and ensure positive experiences.
• Work in a fast-paced and complex environment.
• Maintain overall cleanliness and readiness of the store.
• Encourage employee engagement and culture of teamwork.
• Participate in ongoing development and career path opportunities.

Requirements

• High school diploma or equivalent.
• Experience in the automotive after-market service industry or willingness to learn.
• Passion for delivering customer care and building relationships.
• Knowledge of cataloging and inventory management systems.
• Ability to lift 60lbs in some situations.
• Background in automotive, heavy equipment, or retail management is a plus.
• ASE Certifications are beneficial.
• Entirely customer-centric approach.
• Willingness to thrive in a fast-paced environment.
• Strong leadership skills.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with company match.
• Paid time off including vacation and holidays.
• Employee stock purchase plan.
• Tuition reimbursement and professional development opportunities.
• Wellness programs.
• Opportunities for career growth and development.
• Supportive company culture.
• Stable company with a family feel.
• Access to various career paths.