Assistant Store Manager - Remote

Overview

The Assistant Store Manager is responsible for leading a team to achieve sales and operational objectives while delivering exceptional customer service in a banking environment.

In Short

• Manage day-to-day service and sales operations in the store.
• Lead a team to grow customer relationships.
• Deliver personalized service and advice to customers.
• Ensure compliance with banking regulations.
• Provide coaching and development to team members.
• Handle complex customer inquiries and issues.
• Participate in community events to promote the bank.
• Manage operational compliance and store efficiency.
• Support team performance and conduct performance reviews.
• Engage in lead management and customer outreach activities.

Requirements

• Undergraduate degree or equivalent experience.
• 2+ years of customer service or sales experience.
• Supervisory or leadership experience preferred.
• Strong verbal and written communication skills.
• Sales and operational management skills.
• Proficient in Microsoft Office.
• Knowledge of banking products and services preferred.
• Ability to manage competing priorities.
• Notary License preferred.
• Must maintain active registration status with NMLS upon hire.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including vacation and holidays.
• Career development opportunities.
• Supportive work environment.
• Training and onboarding programs.
• Diversity and inclusion initiatives.
• Community engagement opportunities.
• Recognition and rewards programs.