Principal Site Reliability Engineer - Remote

Overview

This role involves serving as a technical leader in modern Site Reliability Engineering (SRE) practices, focusing on infrastructure reliability, observability, and cloud-native scalability within Upwork's Hybrid Workforce Solutions Team.

In Short

• Lead technical initiatives in SRE practices.
• Guide architectural evolution of reliability systems.
• Champion SLO-driven engineering across teams.
• Partner with platform and security teams.
• Develop AI-assisted tools and workflows.
• Define end-to-end observability strategies.
• Drive infrastructure automation efforts.
• Lead post-incident reviews and audits.
• Mentor engineers on reliable systems.

Requirements

• 10+ years in SRE, DevOps, or production engineering roles.
• Expertise in Kubernetes operations.
• Experience with GitOps pipelines.
• Fluency in observability tooling.
• Familiarity with reliability-as-code practices.
• Experience in zero trust authentication policies.
• Track record of leading incident review programs.
• Ability to work cross-functionally.

Benefits

• Opportunity to work with a major revenue-producing website.
• Flexible working hours.
• Engagement in a global team.
• Contributions to continuous improvement.