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Office 365 Proactive Copilot Ambassador (English) - Remote

Posted 19 weeks ago
Customer Service
Contract
Worldwide

Overview

An English Speaking Office 365 Proactive Copilot Ambassador is needed to provide technical support and advice to customers, helping them maximize their O365 subscriptions.

In Short

  • Provide technical support for Office 365 products.
  • Engage with customers and demonstrate Copilot features.
  • Gather customer feedback for product improvement.
  • Train customers on utilizing Copilot effectively.
  • Create and maintain documentation for Copilot usage.
  • Strong English communication skills required.
  • Experience with Office 365 applications is essential.
  • Immediate availability is preferred.
  • Must meet specific device requirements for the role.
  • Participate in community and diversity initiatives.

Requirements

  • Strong command of the English language.
  • Excellent communication and active listening skills.
  • Knowledge of Office 365 technologies.
  • Experience with O365 web applications.
  • Strong problem-solving and interpersonal skills.
  • Ability to build relationships with clients.
  • Positive attitude and persuasion skills are a plus.
  • Ability to speak a second language may be advantageous.

Benefits

  • Join a program that fosters community and social good.
  • Engage in diversity and inclusion activities.
  • Work with a leading technology company.
  • Opportunity to enhance customer experience with Copilot.
  • Be part of a supportive team environment.
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Upwork

Upwork is a leading online platform that connects freelancers with clients seeking various services. The company collaborates with enterprise clients to support projects such as AI Large Language Model (LLM) training, focusing on tasks that include prompt writing, translation, data annotation, and content creation. Upwork emphasizes the importance of high-quality work and offers remote opportunities for skilled professionals, particularly those with native language proficiency and advanced degrees.

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