M365 Proactive Copilot Ambassador (Spanish) - Remote

Overview

An overview paragraph about the job

In Short

• Contact customers to understand reasons behind purchasing Copilot.
• Identify questions the customer might have related to Copilot usage.
• Educate customers on the use of Copilot in different M365 products and services.
• Advise customers on subscription plans and features.
• Keep up-to-date with updates to Microsoft 365 and Copilot.
• Document technical issues and solutions.
• Collaborate with technical support engineers to resolve issues.

Requirements

• Strong command of English and Spanish languages.
• Superior communication skills including active listening.
• Knowledge on M365 technologies, especially Copilot.
• Experience with O365 web applications.
• Excellent problem-solving skills.
• Strong interpersonal skills.
• Persuasion skills are a plus.
• A positive attitude and relationship-building skills.

Benefits

• Work with a leading technology company.
• Opportunity to collaborate with subject matter experts.
• Be part of innovation and customer satisfaction.