M365 Proactive Copilot Ambassador (German) - Remote

Overview

An overview paragraph about the job

In Short

• Provide technical support and advice to customers on M365 subscriptions.
• Engage with customers to understand their needs and guide them through Copilot features.
• Educate customers on M365 products and improve productivity.
• Document technical issues and collaborate with other support engineers.
• Maintain up-to-date knowledge of Microsoft 365 and Copilot enhancements.
• Communicate effectively in English and German.
• Identify customer questions and provide tailored solutions.
• Work closely with customers to enhance their overall experience.
• Utilize superior communication skills for effective customer engagement.
• Possess strong problem-solving and interpersonal skills.

Requirements

• Strong command of English and German languages.
• Excellent communication and active listening skills.
• Knowledge of M365 technologies, especially Copilot.
• Experience with O365 web applications.
• Strong problem-solving skills.
• Ability to build relationships with clients.
• Positive attitude and persuasion skills are a plus.
• Ability to speak a second language may be advantageous.

Benefits

• Work with a leading technology company.
• Be part of a team focused on customer satisfaction.
• Collaborate with subject matter experts.
• Opportunities for professional growth.
• Flexible work environment with remote options.