M365 Business Advisor - Proactive (English) - Remote

Overview

Upwork, in collaboration with a leading American multinational technology company, is looking for English-speaking Microsoft 365 Business Advisors. This unique opportunity allows you to be at the forefront of Microsoft's products. If you have technical expertise in M365 products and a passion for innovation, we encourage you to apply.

In Short

• Educate customers on the use of Microsoft 365 products and services.
• Provide guidance on best practices for improving productivity and collaboration.
• Help customers evaluate the benefits of a Microsoft 365 subscription.
• Advise on different subscription plans and features.
• Guide customers through obtaining or enhancing subscriptions.
• Keep up to date with the latest updates to Microsoft 365.
• Document technical issues and solutions in a knowledge base.
• Collaborate with other technical support engineers.
• Ensure customer successful setup.
• Work remotely with specific device requirements.

Requirements

• Dedicated Laptop or PC with no additional software installed.
• Windows 11 Pro compatible operating system.
• Minimum of 16GB RAM.
• Intel 8th generation processor or equivalent.
• TPM 2.0 module required.
• Minimum of 160GB SSD with 64 GB free space.
• LAN network required; no WiFi.
• Minimum 50 Mbps internet speed.
• Microsoft Teams compatible webcam.
• USB type 3.0 microphone and headset required.

Benefits

• Fortune 500 Client.
• Competitive Pay.
• Remote Work.