Remote Otter LogoRemoteOtter

Client Success Consultant - Remote

Posted 4 weeks ago
Customer Service
Freelance
Australia

Overview

This role involves helping clients succeed while allowing you to build a flexible freelance career.

In Short

  • Guide new and existing clients through their learning journey.
  • Provide ongoing support, answering questions and helping clients get the most value.
  • Build strong relationships to encourage long-term client engagement.
  • Manage professional conversations via phone, email, or online meetings.
  • Identify opportunities for growth through upselling and referrals.

Requirements

  • Excellent communication and interpersonal skills.
  • Empathy, patience, and a genuine interest in helping others succeed.
  • Ability to manage time effectively and work independently.
  • Interest in personal development, coaching, or client services.
  • Background in customer success, account management, or consulting is an advantage but not essential.

Benefits

  • Flexible freelance role – work from anywhere, design your schedule.
  • Performance-based earnings – your results directly determine your income.
  • Full training and ongoing mentorship.
  • Opportunity to represent globally recognised programs.
  • A supportive team and community environment.
Unleashed Potential logo

Unleashed Potential

Unleashed Potential is a global education company dedicated to empowering individuals through personal and professional development. Partnered with an international leader in the industry, they offer award-winning programs that include online courses, live seminars, and leadership training, impacting lives in over 100 countries. With a mission to facilitate lasting change, Unleashed Potential is expanding its reach across Australia and seeks ambitious individuals to join their supportive community, offering flexible freelance opportunities that reward performance and results.

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