Customer Advisor (m/f/d) Banking & Payment Solutions - Remote

Overview

This position involves providing customer consultations on electronic banking solutions and developing tailored solutions in the digital payment sector for a leading financial company.

In Short

• Full-time position with a salary between 55,000 € and 63,000 € per year.
• Involves personal and digital consultations regarding electronic banking solutions.
• Responsibilities include software installation, configuration, and commissioning at customer sites.
• Analyze customer data to identify optimization potentials and develop follow-up offers.
• Handle complex technical inquiries independently as part of the second-level hotline.
• Support sales through market observation and initiatives for new customer acquisition.
• Work in a collegial and professional atmosphere with opportunities for skill development.
• Option to work remotely up to 50% after onboarding.
• Flexible working hours with trust-based working time model.
• Attractive employee benefits and performance-based bonuses.

Requirements

• Completed training in banking or IT-related fields (e.g., bank clerk, IT system clerk).
• Solid knowledge of digital payment solutions (e.g., SEPA, EBICS, SWIFT).
• Experience in technical sales of banking or payment products, preferably for corporate clients.
• Proficient in using common digital tools and strong analytical skills.

Benefits

• A fixed annual salary between 55,000 € and 63,000 €.
• Permanent employment directly with the client.
• Opportunity to work 50% remotely after training.
• Flexible working time model with trust-based hours.
• Attractive employee offers on customer products.
• Performance-based bonuses.