Bilingual Case Manager - Personal Agent Liaison - Remote

Overview

UCP Oregon is seeking a Bilingual Case Manager - Personal Agent Liaison who will work with Spanish and English-speaking customers in our intellectual/developmental disabilities support services brokerage.

In Short

• Passionate about social justice and working with diverse customers.
• Fluent in Spanish and English required.
• Manage a caseload of 32 adults, including up to 20 Spanish-speaking individuals.
• Assist customers in navigating support services and resources.
• Advocate for customers’ needs and problem-solve on urgent matters.
• Manage paperwork related to plan development and billing.
• Work in a hybrid model, with some days in the office and some remote.
• Be part of a collaborative and diverse team.
• 40-hour work week, Monday to Friday, with some flexibility.
• Opportunity to make a significant impact in the community.

Requirements

• Fluency in Spanish and English.
• Experience in case management or related field.
• Strong advocacy and problem-solving skills.
• Ability to manage intensive paperwork.
• Understanding of disability services and support systems.
• Commitment to inclusion and diversity.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team setting.
• Flexibility to meet customers’ needs.
• Willingness to engage in community outreach.

Benefits

• Competitive salary and benefits package.
• Opportunity for professional development.
• Supportive and inclusive work environment.
• Flexible work schedule.
• Chance to make a difference in the community.
• Collaboration with a diverse team.
• Access to resources and support for employees.
• Engagement in meaningful work.
• Commitment to work-life balance.
• Encouragement of personal and professional growth.