Library Services Assistant - Remote

Overview

The Library Services Assistant is responsible for providing assistance at the Service Desk, answering reference questions, and supporting library projects while ensuring a welcoming environment for all patrons.

In Short

• Provide library assistance at the Service Desk.
• Answer circulation and reference questions.
• Create a positive customer service environment.
• Assist with library projects and background research.
• Participate in team meetings and training sessions.
• Handle library materials and maintain stacks.
• Open and close the library as needed.
• Process payments and maintain patron records.
• Work flexible hours, including evenings and weekends.
• Support librarians with instructional sessions.

Requirements

• Completion of a two-year Library Technician Diploma or equivalent experience.
• Minimum one year experience in an academic library environment.
• Excellent customer service skills.
• Knowledge of integrated library systems.
• Effective keyboarding and computer skills.
• Ability to handle library materials physically.
• Commitment to equity, diversity, and inclusion.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Flexible availability for shifts.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in team activities and professional development.
• Contribution to innovative library services.
• Experience in a leading academic institution.
• Support for personal and professional growth.