Customer Service Representative - Remote

Overview

As a Customer Service Representative at U-Haul, you will be the face of the company, helping customers with their needs while working as part of a supportive team.

In Short

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based technology to manage rentals.
• Inspect and maintain equipment.
• Prepare rental invoices and accept returned equipment.
• Participate in ongoing education through U-Haul University.
• Work involves moderate risks and requires safety precautions.
• Physical demands include moving equipment weighing a minimum of 50 lbs.
• Valid driver’s license required.
• On-the-job education and training provided.
• Career stability and opportunities for advancement.

Requirements

• High school diploma or equivalent.
• Ability to maintain a good driving record.
• Willingness to use protective clothing or gear.
• Ability to work both indoors and outdoors.
• Physical ability to perform job duties.
• Customer service experience preferred.
• Team player with good communication skills.
• Ability to handle customer inquiries and provide solutions.
• Participate in training for equipment handling.
• Commitment to a healthy work environment.

Benefits

• Career stability and opportunities for advancement.
• Health insurance & Prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance and legal program benefits.
• Discounts on various products and services.
• 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
• Gym Reimbursement Program.
• 24-hour physician available for kids.
• Employee Assistance Program (EAP).
• Critical Illness/Group Accident Insurance.