Data Analyst (Energy/Utility Experience) - Work from Home - Remote

Overview

The Metering Support Assistant plays a key role in the SmartEnergy Management Department, supporting the accurate management of meter data across a diverse client portfolio. The role involves monitoring data quality, resolving data issues, coordinating with meter providers, and ensuring effective use of internal systems. Strong organisational and communication skills, attention to detail, and teamwork are essential.

In Short

• Identify and request missing or substituted meter data.
• Manually upload and verify data in the internal CRM system.
• Monitor and resolve issues related to solar and substituted data.
• Escalate unresolved data issues to the Meter Leader.
• Review and activate new meter data feeds.
• Manage CRM tickets related to new feed activations.
• Provide responsive service to internal and external stakeholders.
• Coordinate with meter providers and retailers for data access.
• Ensure accuracy of data in internal systems and service records.
• Participate in team collaboration and knowledge sharing.

Requirements

• Strong organisational and communication skills.
• Attention to detail.
• Teamwork capabilities.
• Experience in data management.
• Ability to resolve data issues effectively.

Benefits

• Ongoing training and development opportunities.
• Engagement in team collaboration.
• Supportive work environment.
• Opportunity to work from home.