Field Application Scientist, NGS - Remote

Overview

Twist is looking for a Next-Generation Sequencing (NGS) Field Application Scientist (FAS) to be an integral part of our Sales team and serve as the primary technical field contact for Twist and its customers.

In Short

• Provide expert understanding and strong technical competency in discussing Twist’s NGS targeted enrichment capabilities and product offerings with customers.
• Provide NGS targeted enrichment application support for pre- and post-sales activities to help support the sales team to achieve quota.
• Local and regional travel working in the field with Sales staff, attending meetings with key customers, provide training, and participating in trade shows.
• Identify, nurture, and manage collaborations to network and provide leads for the sales team.
• Support sales team in technical discussions, presentations, and meetings with customers.
• Provide high level technical support to the customer, including probe design discussions/assistance, pre- and post-capture library generation/troubleshooting, post-sequencing data analysis/interpretation, and general experimental design and project management assistance.
• Liaise between customers, Sales, Product Management, and other internal teams including Research & Development, Business Development, Bioinformatics and Technical Support.
• Network with customers to provide Voice-of-Customer (VOC) feedback to Product Marketing and Product Management on customer requirements for new applications or products.
• Keep informed of competitive market intelligence at industry seminars, trade shows, and conferences and provide reports on trends to Sales and Product Management.

Requirements

• Extensive NGS experience including associated products and applications, such as Illumina Next-Generation Sequencing instrument set-up and execution, DNA and RNA library construction, Whole Genome, Whole Exome, Transcriptome, and Custom Targeted Enrichment.
• BA/BS (3-5 years NGS experience), MS (3+ years NGS experience) or PhD (1+ years NGS experience) in Biochemistry, Molecular Biology, Genetics, or related field.
• Strong knowledge of NGS market and vendors.
• High attention to detail.
• High self-motivation with demonstrated ability to work in a collaborative team environment.
• Ability to travel domestically and internationally up to 60%.
• Excellent written and verbal communication skills.
• Experimental design experience a must.
• Project management and automation experience a plus.

Benefits

• Opportunity to work with cutting-edge technology in the field of genomics.
• Collaborative and innovative work environment.
• Ability to impact customer satisfaction and product development.
• Flexible working arrangements.
• Professional development opportunities.