Alarm Technician - Remote

Overview

Twin Lakes Communications is seeking a customer focused Alarm Technician to join our team. This role involves installing, upgrading, servicing, and maintaining security, alarm, smart home, smart business, and fire alarm systems. Our technicians work with advanced technology to ensure seamless integration and top performance while providing both remote and on-site troubleshooting and support to our valued customers.

In Short

• Responsible for installation, upgrading, service, and maintenance of various security, alarm, personal safety, smart home, smart business, fire alarm systems, and their required components.
• Daily interaction with customers at the site level and some smaller customer care levels.
• Efficient daily troubleshooting remotely and on-site of alarm security/fire alarm systems.
• Performs acceptance testing on plant facilities to ensure proper operation of customer services.
• Knowledge of schematics, blueprints, and circuit diagrams and their application.
• Requires 24/7 availability during scheduled on-call rotations.

Requirements

• Hands-on problem solver with a passion for technology and innovation.
• Strong technical skills and troubleshooting abilities.
• Excellent communication and time management skills.
• Ability to manage tasks independently and in a team environment.
• Commitment to professionalism and integrity.

Benefits

• Opportunity to work with advanced technology.
• Team-oriented work environment.
• Commitment to delivering innovative, high-quality solutions.