Educational Support Specialist - Remote

Overview

The Educational Support Specialist is integral to the success of Tutor Me Education by coordinating instructors, tracking student progress, and providing quality customer service.

In Short

• Coordinate instructors and track student progress.
• Perform payroll functions and related tasks.
• Provide outstanding academic services to students and families.
• Operate in a virtual environment.
• Maintain operating standards including financial and academic standards.
• Ensure delivery of programs for students and school district partners.
• Meet operational excellence standards.
• Provide virtual administrative support to Regional Operations.
• Manage class schedules and tutoring sessions.
• Monitor students’ academic progress.

Requirements

• Clear and excellent English communication skills.
• Ability to manage time in compliance with company requirements.
• Experience in customer service.
• Strong organizational skills.
• Ability to build relationships with students and families.
• Experience in virtual environments.
• Ability to conduct conferences with program directors.
• Dedication to meeting customer expectations.
• Conflict resolution skills.
• Flexibility to take on other responsibilities as required.

Benefits

• Work in a fully remote environment.
• Opportunity to make a positive impact on students' education.
• Collaborate with a dedicated team.
• Flexible working hours.
• Professional development opportunities.
• Supportive work culture.
• Access to educational resources.
• Engagement with families and communities.
• Potential for career advancement.
• Work-life balance.