Educational Support Specialist (Academic Success Coordinator) - Remote

Overview

The Educational Support Specialist plays a crucial role in ensuring the success of students and instructors at Tutor Me Education by managing various administrative and operational tasks in a fully remote environment.

In Short

• Coordinate instructors and track student progress.
• Provide quality customer service to students and families.
• Operate in a virtual environment efficiently.
• Ensure delivery of academic programs and initiatives.
• Manage class schedules and virtual tutoring sessions.
• Monitor students' academic progress.
• Conduct conferences with program directors.
• Build relationships with students and families.
• Meet operational excellence standards.
• Provide administrative support to Regional Operations.

Requirements

• Clear and excellent English communication skills.
• Ability to manage time effectively.
• Experience in customer service or educational support.
• Familiarity with virtual operating environments.
• Strong organizational skills.
• Dedication to meeting customer expectations.
• Ability to foster open communication.
• Willingness to complete a recorded self-interview.
• Commitment to compliance with company and regulatory requirements.
• Other responsibilities as required by the business.

Benefits

• Fully remote work environment.
• Opportunity to make a positive impact on students' academic success.
• Supportive team culture.
• Flexible work hours.
• Professional development opportunities.