Systems Integration Engineer - Remote

Overview

The Systems Integration Engineers team at Trustly provides technical support to merchants, assisting them throughout the integration process and in production. The team analyzes cases from merchants and internal teams, offering debugging support and acting as a communication interface between merchants and Trustly's internal teams.

In Short

• Provide technical support to merchants during integration and production phases.
• Analyze cases from traders and internal teams.
• Support debugging processes with merchants.
• Act as a communication interface between merchants and internal teams.
• Collaborate with the Merchant Services team.
• Ensure a smooth integration experience for merchants.
• Engage in problem-solving and troubleshooting.
• Work remotely within Brazil.
• Contribute to a diverse and inclusive work environment.
• Join a fast-paced and innovative team.

Requirements

• Experience in technical support or systems integration.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Ability to work collaboratively in a team environment.
• Familiarity with payment processing systems is a plus.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt to new technologies.
• Experience in debugging and troubleshooting.
• Fluency in English; additional languages are a plus.
• Commitment to diversity and inclusion in the workplace.

Benefits

• Flexible work-from-anywhere policy.
• Diverse and inclusive work culture.
• Opportunities for professional growth and development.
• Collaborative and innovative team environment.
• Work with a global network of merchants and consumers.
• Competitive salary and benefits package.
• Support for work-life balance.
• Engagement in meaningful projects that shape the future of payments.
• Access to resources and tools for success.
• Participation in a mission-driven organization.