Senior Product Design Contractor - Remote

Overview

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives.

At True Link, design plays a large, strategic role in the development of our product roadmap and company vision. We’re looking for a remote Senior Product Design contractor for a six-month contract, from August 2025 through February 2026. Hours range from 20-30 hours per week, depending on the needs as they arise. Potential for ad-hoc freelance work after contract.

In Short

• Support of feature launches that are underway with existing designs
• Support for incremental product iterations to increase customer satisfaction
• End to end design process for net new features on the H2 '25 and H1 '26 roadmap
• Quick rounds of user research to support feature development
• Growth hacking to support GTM/PMF experiment workstreams

Requirements

• At least 5+ years of senior design experience
• Interest in a 20-30 hour per week, temporary, contract designer opportunity
• You lead with the user!
• Highly collaborative with EPD and other XFN stakeholders
• Good at managing stakeholder feedback
• Comfortable navigating a large number of user types
• Able to leverage existing design patterns
• Great judgment and ability to interpret stakeholder feedback

Benefits

• Energy and passion of a startup combined with professionalism
• Catering to a large addressable market
• Providing financial protection for vulnerable members of society
• Diversity, equity, and inclusion are cultural values we take very seriously