Remote Customer Itinerary Specialist

Overview

This role involves supporting customers by coordinating reservations and related services in a fully remote environment.

In Short

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training
• Fully remote capability
• Flexible schedule
• Ongoing training and professional development

Requirements

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer service experience preferred

Benefits

• Supportive team environment