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Virtual Assistant shortlist (JAMAICA ONLY) - Remote

Posted 31 weeks ago
Customer Service
Full Time
Jamaica

Overview

We are on the lookout for organized and proactive candidates for potential Virtual Assistant positions. This role typically involves providing administrative support to busy professionals, managing schedules, handling communications, and performing various tasks to ensure smooth daily operations. The ideal candidate will be tech-savvy, possess excellent organizational skills, and be capable of working independently.

In Short

  • Manage calendars and schedule appointments.
  • Handle email correspondence and communication.
  • Making phone calls on behalf of the client
  • Perform data entry and maintain digital records.
  • Assist with various administrative tasks as required.

Requirements

  • Experience working in a call center within the past 2 years
  • Ability to adapt English accent to American English
  • Strong organizational and time management skills
  • Excellent communication and interpretation abilities
  • Proficiency in Microsoft Office, Google Suite, and equivalent software
  • Attention to detail and ability to multitask effectively
  • Strong problem-solving and critical-thinking skills
  • Ability to work independently and within a team
  • Familiarity with CRM tools or similar platforms
  • Reliable internet connection (at least 10 MBPS Download and Upload) and functional home office setup
  • A working computer (Intel Core i3-7100U or newer and 8 GB of RAM or more) with updated software
  • Quiet workspace conducive to professional phone or video calls

Benefits

  • Paid Holidays: Employee is given a mixture of Jamaican and American holidays off, including Christmas, New Year's Day, Independence Day, and Thanksgiving.
  • Employee can accrue up to 12 paid time off days per year, which can be used for vacation, personal reasons, or emergencies.
Trident logo

Trident

Trident is a dynamic company seeking organized and proactive individuals for Virtual Assistant roles. The company focuses on providing comprehensive administrative support to busy professionals, ensuring smooth daily operations through effective communication and task management. With an emphasis on technology and independence, Trident values candidates who are detail-oriented and possess strong organizational skills. The company offers a supportive work environment with benefits that include paid holidays and the opportunity to accrue paid time off.

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