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Property Management Assistant - Remote

Posted 21 hours ago
Customer Service
Full Time
Philippines

Overview

The Property Management Assistant is responsible for managing tenant inquiries and maintenance requests, ensuring a smooth experience for both tenants and the property management team.

In Short

  • Manage business inbox, responding promptly to tenant inquiries and maintenance requests.
  • Use Buildium for billing, invoices, and property management tasks.
  • Escalate urgent maintenance requests to contractors, prioritizing issues like leaks.
  • Schedule viewings with prospective tenants for a smooth experience.
  • Provide general administrative support to the property management team.

Requirements

  • Experience in property management or customer service is preferred.
  • Familiarity with Buildium or similar property management software.
  • Strong communication skills, both written and verbal.
  • Ability to prioritize tasks and manage time effectively.
  • Problem-solving skills to address tenant issues promptly.

Benefits

  • Opportunity to work in a dynamic property management environment.
  • Gain experience in customer service and administrative support.
  • Potential for career growth within the company.
Treantly logo

Treantly

Treantly is a Canadian-based recruitment agency that specializes in connecting North American businesses with exceptional remote staff from the Philippines. The company focuses on facilitating effective partnerships that enhance operational efficiency and support sustainable growth for its clients. Treantly is committed to providing high-quality recruitment services and fostering a collaborative work environment.

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