Sales & Customer Support Representative - Remote

Overview

We're seeking a reliable and people-focused Sales & Customer Support Representative to assist customers with inquiries, provide solutions, and support the sales process. This role is ideal for someone who enjoys helping others, communicating clearly, and working in a fast-paced remote environment.

In Short

• Respond to customer inquiries via email, chat, and phone in a timely manner
• Provide accurate information about services, pricing, and processes
• Assist customers throughout the sales journey—from inquiry to completion
• Follow up with leads and maintain consistent communication
• Resolve customer concerns professionally and efficiently
• Maintain organized records of interactions and updates
• Work closely with the team to improve customer experience and conversions

Requirements

• Strong communication and interpersonal skills
• Customer-focused mindset with problem-solving ability
• Organized and able to multitask effectively
• Comfortable using online tools and CRM systems
• Self-driven and able to work independently
• Previous sales or customer service experience is an advantage

Benefits

• Remote work flexibility
• Supportive team environment
• Ongoing training and development
• Performance-based growth opportunities