IT Process Expert - Remote

Overview

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

In Short

• Join a dynamic and innovative Tech E-commerce Group.
• Work remotely from anywhere in the world.
• Focus on IT processes and improvement opportunities.
• Collaborate with IT teams and leadership.
• Become a point of reference for business processes.
• Support changes with quantifiable metrics.
• Foster cross-functional collaboration.
• Be part of a culture of innovation and continuous learning.
• Contribute to enhancing customer experience.
• Engage with a diverse and talented global team.

Requirements

• Experience in IT processes.
• Strong analytical skills.
• Ability to work collaboratively.
• Excellent communication skills.
• Experience with process improvement methodologies.
• Ability to define and implement improvements.
• Familiarity with metrics and performance tracking.
• Experience in a tech or e-commerce environment.
• Strong problem-solving skills.
• Willingness to learn and adapt.

Benefits

• Remote-first work culture.
• Opportunities for personal and professional growth.
• Supportive and collaborative team environment.
• Access to a diverse global team.
• Focus on body positivity and community engagement.
• Innovative projects and processes.
• Commitment to high-quality products and services.
• Dynamic and rapidly growing company.
• Investment in employee development.
• Engagement in meaningful work.