Principal Product Manager, Toast Now - Remote

Overview

This role is hybrid and requires 2 days in the Boston, MA office One being Wednesday's and then a day of your choice. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast Now is not just one of the most successful and fast-growing products at Toast—it’s also evolving into a critical platform that powers multiple experiences across our ecosystem. User acquisition, engagement, and demand for new features are at an all-time high, creating new opportunities to build scalable solutions that benefit both restaurant managers and other Toast products. We’re looking for a Principal Product Manager who can not only drive product innovation but also navigate the complexity of Toast’s broader ecosystem. You’ll work closely with a high-caliber team of engineers, designers, and researchers to shape the future of Toast Now—not just as a standalone product, but as a platform that integrates seamlessly across Toast’s ecosystem, enabling new capabilities for restaurant managers and other teams.

In Short

• Own and drive the roadmap for Toast Now, reimagining how restaurant managers engage with Toast on mobile.
• Work closely with engineers and designers to concept, prototype, ship, measure, and iterate on product features.
• Hold and integrate platform-level context across Toast’s ecosystem.
• Research and engage deeply with customers.
• Operate at both strategic and executional levels.
• Champion customer needs internally.

Requirements

• Proven experience as a Product Manager at a Principal/Staff/Director level, ideally with mobile product experience.
• Strong analytical mindset with a track record of using data to drive decisions.
• Exceptional ability to build relationships across teams.
• Ability to operate in high-visibility situations.
• Entrepreneurial mindset—comfortable with ambiguity.

Benefits

• Competitive compensation and benefits programs.
• Flexibility to meet changing needs.
• Opportunities for career growth.
• Diversity, Equity, and Inclusion initiatives.
• Support for work-life balance.