Service Technician 1 - Remote

Overview

The Service Technician 1 role involves the installation and maintenance of Ting's fiber network, ensuring customer satisfaction and safety during service activations.

In Short

• Perform installations of fiber networks.
• Engage with customers for optimal service.
• Complete installations with various techniques.
• Assist with fiber drops and troubleshooting.
• Conduct repairs and maintenance of the network.
• Utilize power tools safely and effectively.
• Participate in on-call rotations.
• Work in various weather conditions.
• Maintain compliance with safety training.
• Perform other assigned duties.

Requirements

• 0-2 years of experience in telecommunications preferred.
• Valid driver's license with a clean record.
• Ability to lift up to 75 pounds safely.
• Willingness to work indoors and outdoors.
• Basic understanding of data center components.
• Proficient with relevant software platforms.
• Ability to work in confined spaces.
• Experience with fiber splicing and installation.
• Strong customer interaction skills.
• Knowledge of safety practices related to the job.

Benefits

• Competitive salary range.
• Generous benefits package.
• Flexible work environment.
• Opportunities for professional growth.
• Supportive company culture focused on inclusion.
• Access to resources and training.
• Commitment to employee well-being.
• Participation in E-verify program.
• Pre-employment drug testing for safety-sensitive positions.
• Focus on protecting the open Internet.