Trainee Customer Service Representative - 2026 - Remote

Overview

Join TIMOCOM as a trainee in customer service and become part of an international team, gaining hands-on experience while preparing for a career in customer support.

In Short

• Start your exciting training as a Customer Service Representative in September 2026.
• Experience customer service for a diverse international clientele.
• Handle customer inquiries via phone and email.
• Act as a direct contact for international customers.
• Improve customer satisfaction through quality service.
• Engage in various administrative tasks in direct customer contact.
• Receive a competitive training salary.
• Opportunity for permanent employment upon successful completion.
• Flexible working hours and location options.
• Access to extensive training resources for personal development.

Requirements

• Completed secondary education (Fachhochschulreife or equivalent).
• Fluent in German and good English; additional languages are a plus.
• Basic experience with Microsoft Office (especially Word and Excel).
• Strong communication skills and a team player attitude.
• Engagement, reliability, and willingness to learn.

Benefits

• Guaranteed transition to a permanent position for good performance.
• Flexible working hours and remote work options.
• Support from professional mentors.
• Access to over 20,000 training offerings on the internal platform.
• Environmentally friendly initiatives, including leasing an e-bike.
• Free access to a variety of regional and sustainable meals in the employee restaurant.
• Participate in company events and celebrations.