Hospital Request Specialist - Remote

Overview

The Hospital Request Specialist plays a vital role in requesting and managing medical records and bills from various healthcare providers, ensuring timely and accurate documentation for personal injury cases.

In Short

• Request medical records and bills from hospitals and physicians.
• Follow up on requests via email and phone.
• Review cases to ensure all necessary documents are requested.
• Pay invoices to obtain requested medical records.
• Update case management software with received documents.
• Communicate effectively with team members and clients.
• Work in a fast-paced, collaborative environment.
• Must be fluent in English and Spanish.
• Prioritize tasks and manage time effectively.
• Adapt to changing work conditions with attention to detail.

Requirements

• Fluency in English and Spanish.
• Reliable and punctual.
• Excellent written and verbal communication skills.
• Proficient in using computers and relevant software.
• Strong multitasking and time-management skills.
• Detail-oriented to ensure accuracy.
• Able to work well in a team environment.
• Adaptable to a fast-paced work environment.

Benefits

• Health benefits and life insurance.
• Paid time off and holidays.
• 5% match on 401K contributions.
• Opportunities for professional development.
• Mental health support and financial guidance.
• Confidential counseling services.