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Group Service Representative - Remote

Posted 2 days ago
Sales / Business
Full Time
Worldwide
Competitive salary and annual bonus

Overview

As a Group Service Representative, you will help build and maintain business relationships with members and clients, driving results through personalized solutions and ensuring client satisfaction.

In Short

  • Handle groups greater than 50 employees
  • Support clients in managing group insurance plans
  • Establish and maintain client relationships
  • Advise clients on products and services
  • Analyze and respond to client needs
  • Process client requests and ensure follow-ups
  • Collect and analyze information for plan modifications
  • Present to clients and attend meetings
  • Travel within Calgary and surrounding areas
  • Work in a diverse and inclusive environment

Requirements

  • Bachelor's degree in a related field
  • Minimum of three years of relevant experience
  • Intermediate experience with large groups
  • Knowledge of Group Insurance Benefits
  • Valid G driver's license and access to a vehicle
  • Action-oriented and customer-focused
  • Strong interpersonal skills
  • Nimble learning abilities

Benefits

  • 4 weeks of flexible vacation
  • Defined benefit pension plan
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses
  • Telework equipment provided

T.P

The Personal

Desjardins Financial Security is part of Desjardins Group, the largest cooperative financial group in North America, serving over 52,000 employees. Recognized as one of Canada's top employers in 2024, Desjardins offers a comprehensive range of financial products and services, including personal and business services, wealth management, and various insurance solutions. The organization is committed to equity, diversity, and inclusion, fostering a positive workplace that values individual differences and promotes accessibility throughout the recruitment process. Pursuing a career at Desjardins means joining a people-first organization dedicated to building strong relationships with its members and clients.

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