Financial Relationship Banker - Remote

Overview

The Financial Relationship Banker plays a key role in helping customers achieve their financial goals by managing and growing consumer and business banking relationships.

In Short

• Provide excellent customer service and resolve customer issues effectively.
• Identify opportunities to grow customer relationships.
• Educate customers on banking products and services.
• Maintain knowledge of bank products, services, and technology.
• Adhere to operational and regulatory policies.
• Collaborate with colleagues to deepen customer relationships.
• Utilize a disciplined sales process to meet goals.
• Participate in follow-up programs for new customers.
• Other duties as assigned.

Requirements

• High School Diploma or GED required.
• Minimum of 1 year in customer service and sales experience.
• Preferred Bachelor's Degree.
• Ability to build and retain relationships.
• Strong communication skills.
• Comfort with technology and online banking services.
• Knowledge of consumer and business deposit products.

Benefits

• Inclusive team environment.
• Opportunity for flexible work arrangements.
• Supportive culture focused on personal and professional growth.