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Customer Experience Associate - Remote

Posted 43 weeks ago

⚠️ This job is no longer available. Find available remote jobs here.

The Black Tux logo

The Black Tux

Customer Service
Full Time
USA

No Longer Taking Applications

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Overview

The Black Tux is dedicated to helping people look their best and feel confident by designing and manufacturing modern formal wear with a perfect fit.

In Short

  • Join a team of work-from-home customer experience associates.
  • Experience in customer support and retail sales is required.
  • Focus on empathetic problem resolution.
  • Deep customer centricity is essential.
  • Enhance the Customer Experience organization.
  • Work with natural fabrics and luxurious materials.
  • Collaborate with expert stylists in physical showrooms.
  • Utilize an online predictive fit process.
  • Be part of an industry-leading customer service team.
  • Ensure a perfect fit for every customer.

Requirements

  • Experience in customer support.
  • Experience in retail sales.
  • Strong problem resolution skills.
  • Curiosity and service orientation.
  • Ability to enhance customer experience.
  • Experience in sales and fulfillment.
  • Excellent communication skills.
  • Ability to work independently.
  • Strong interpersonal skills.
  • Commitment to customer satisfaction.

Benefits

  • Work from home flexibility.
  • Opportunity to be part of a dynamic team.
  • Engagement with a customer-centric organization.
  • Access to modern formal wear products.
  • Supportive work environment.
  • Professional development opportunities.
  • Competitive compensation.
  • Employee discounts on products.
  • Health and wellness benefits.
  • Inclusive company culture.

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