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Virtual Lifestyle Concierge - Travel Specialist - Remote

Posted 6 days ago
Customer Service
Full Time
Australia

Overview

Are You Ready to Join Ten as a Travel Specialist? — Melbourne-Based Opportunity! If you love working in travel and are passionate about creating memorable journeys, this role is for you.

In Short

  • Deliver exceptional travel experiences by handling leisure travel requests from global members.
  • Manage bookings for scheduled, no-frills, and chartered flights, focusing on first and business-class travel.
  • Use commercial judgement and expertise with GDS (preferably Amadeus) to find the best travel solutions.
  • Provide outstanding customer service to retain members.
  • A love for the travel industry and creating memorable journeys.
  • Thrive in a dynamic, fast-paced environment.
  • Excellent communication skills in English, Mandarin, and Cantonese.
  • Experience with GDS booking platforms.
  • A knack for problem-solving.
  • Join a rapidly growing team in the premium lifestyle and travel concierge services industry.

Requirements

  • Passion for travel.
  • Fast learner.
  • Excellent communication skills in English, Mandarin, and Cantonese.
  • Experience with GDS booking platforms.
  • Problem-solving skills.

Benefits

  • Work with a global leader in lifestyle and travel concierge services.
  • Be part of a committed and ambitious team.
  • Opportunity for career growth in a rapidly expanding company.
  • Positive impact on society and the environment as a Certified B Corp.
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Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

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