Associate, Life Science Sequencing - Remote

Overview

This role involves supporting the Life Sciences Sequencing Operations team, managing customer account activities, and ensuring efficient project execution in the healthcare industry.

In Short

• Manage biotech and pharma customer account activities.
• Coordinate across internal teams to ensure smooth project execution.
• Support escalation and resolution of project-related issues.
• Work with clinical trial sites and other clients on sample procurement.
• Maintain organized documentation across projects.
• Contribute to internal initiatives to enhance product offerings.

Requirements

• Strong proactive communication skills and attention to detail.
• Experience with external stakeholders and client management.
• Creative and analytical problem-solving skills.
• Collaborative attitude with a commitment to team success.
• Ability to work independently and in fast-paced environments.
• Understanding of complex process workflows.
• Interest in the healthcare industry and relevant experience.
• Experience in Life Sciences or related fields is a plus.
• Proficient in Google Suite and Microsoft Office.
• Experience in healthcare technology is preferred.

Benefits

• Comprehensive benefits package.
• Incentive compensation opportunities.
• Restricted stock units.
• Medical and other health benefits.