Cloud Operations Support Engineer - Remote

Overview

We are looking for a skilled Cloud-Ops Support Engineer to join our dynamic team. If you have a passion for technology in the capital project space and a talent for solving complex issues, we'd love to hear from you. In this role, you will provide technical support for our SaaS products to a global user base.

In Short

• Monitor and maintain cloud infrastructure for optimal performance.
• Troubleshoot issues related to cloud services.
• Collaborate with development and operations teams.
• Automate tasks using scripting languages.
• Perform regular system updates and security configurations.
• Provide technical support to teams and customers.
• Document processes for knowledge sharing.
• Participate in on-call rotation for 24/7 support.
• Respond to IT support requests within SLA.
• Stay updated with industry trends and technologies.

Requirements

• Bachelor's degree in Computer Science or related field.
• 2+ years of experience in cloud operations.
• Proficiency with cloud platforms like AWS, Azure, or Google Cloud.
• Strong understanding of networking concepts.
• Experience with infrastructure-as-code tools.
• Familiarity with containerization technologies.
• Excellent problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Certifications like AWS Certified SysOps Administrator preferred.

Benefits

• Competitive compensation in US Dollars.
• 100% remote work flexibility.
• Opportunity to work with cutting-edge technology.
• Support for work-life balance.
• Engaging workshops and activities.