IT Support Assistant - Remote

Overview

As an IT Support Assistant at Cresteo, you will be part of transforming the tech industry through our honest, transparent, and people-centric approach.

In Short

• Comfortable with Windows and macOS environments: installation, configuration, updates, and basic troubleshooting
• Interest in IT operations, device setup, and hardware logistics
• Strong willingness to learn and take initiative, no prior experience required
• Organized, reliable, and detail-oriented
• Basic understanding of software installation and system configuration
• Good communication skills, both written and verbal
• Currently studying or recently graduated from a tech-related program (e.g., Computer Science, IT, Engineering)
• Exposure to Mobile Device Management (MDM) tools (e.g., Jamf, Intune) or cloud platforms
• Familiarity with internal IT tools like Google Admin or scripting basics

Requirements

• Comfortable with Windows and macOS environments: installation, configuration, updates, and basic troubleshooting
• Interest in IT operations, device setup, and hardware logistics
• Strong willingness to learn and take initiative, no prior experience required
• Organized, reliable, and detail-oriented
• Basic understanding of software installation and system configuration
• Good communication skills, both written and verbal
• Currently studying or recently graduated from a tech-related program (e.g., Computer Science, IT, Engineering)
• Exposure to Mobile Device Management (MDM) tools (e.g., Jamf, Intune) or cloud platforms
• Familiarity with internal IT tools like Google Admin or scripting basics

Benefits

• 100% Remote
• USD above-average salaries
• Profit Sharing Policy
• Unlimited PTOs after your first year (20 PTOs the first year)
• Equipment for your setup
• Great work/life balance
• Honest, simple, and transparent culture
• US-based clients and international teams