Support Consultant, D365 F&O Finance - Remote

Overview

The Support Consultant, D365 F&O Finance, plays a crucial role in maintaining and evolving the daily business processes of clients using D365 F&O/AX. This position requires expertise in financial modules and the ability to translate customer needs into efficient solutions.

In Short

• Provide support for clients using D365 F&O/AX software.
• Troubleshoot and resolve issues related to financial modules.
• Analyze business processes and customer needs.
• Maintain excellent relationships with clients and internal teams.
• Collaborate with technical teams for code modifications and upgrades.
• Create functional design documents and testing scripts.
• Understand customer change requests and estimate efforts.
• Propose solutions based on industry best practices.
• Communicate effectively in both French and English.
• Contribute to project success and customer satisfaction.

Requirements

• 3 to 5 years of experience with D365 F&O/AX.
• Thorough understanding of finance and operations processes.
• Bachelor's degree in business, finance, or related field.
• Strong organizational and troubleshooting skills.
• Ability to manage pressure and priorities.
• Proactive with adaptability and learning agility.
• Good communication skills in French and English.

Benefits

• Professional development opportunities.
• Profit sharing.
• Health insurance from day one.
• Flexible work in hybrid mode.
• Transport and cell phone allowance.
• Generous employer participation in retirement plans.