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Customer Service and Sales Specialist with German Language - Remote

Posted 18 weeks ago
Customer Service
Full Time
Worldwide

Overview

Join Sutherland and be part of our team! We are a global leader in Customer Experience Management (CXM) with over 37 years of experience driving growth for our clients through innovative solutions and automation.

In Short

  • Handle incoming customer inquiries for a leading European telecommunications provider.
  • Focus on selling additional services and products.
  • Provide quick and friendly responses to customer concerns.
  • Utilize analytical problem-solving and prioritization skills.

Requirements

  • Very good German language skills (B2H / C1).
  • Desire to help customers and contribute to team success.
  • Analytical thinking and self-motivation.
  • Experience in BPO/Customer Support is a plus.

Benefits

  • Opportunity to work on exciting projects for major global brands.
  • Dynamic work environment to develop your skills.
Sutherland logo

Sutherland

Sutherland is a dynamic and analytical company focused on workforce management solutions. With a team of energetic and dedicated individuals, Sutherland emphasizes the importance of workforce planning, scheduling, and real-time management to enhance operational efficiency. The company seeks to build fulfilling careers for its employees while driving success through effective analysis, implementation of systems, and collaboration with local managers and project leaders. Sutherland values strong communication, leadership, and analytical skills, aiming to uphold performance metrics and foster a supportive team environment.

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