Bilingual HR Support Representative (German & English) - Remote

Overview

As a Bilingual HR Support Representative, you’ll be at the heart of our employee services, providing support on HR-related topics and ensuring smooth internal operations.

In Short

• Respond promptly to HR-related inquiries via phone and email.
• Log and manage queries using internal ticketing systems.
• Provide information and clarification on HR policies, benefits, procedures, and more.
• Maintain high standards of service quality, professionalism, and confidentiality.
• Resolve queries effectively, taking ownership of individual performance metrics.

Requirements

• Fluency in German (B2 level or higher).
• Fluency in English (B2 level or higher).
• Strong attention to detail and excellent interpersonal communication skills.
• Solid problem-solving and decision-making abilities.
• Ability to handle sensitive and confidential information with discretion.
• Adaptability in a fast-paced, constantly evolving environment.

Benefits

• Remote / home-office option with full equipment provided.
• Long-term contract with job security.
• 21 paid vacation days per year.
• Health and life insurance.
• Travel allowance and food vouchers.
• Full-time, 8-hour day shifts.
• Ongoing training and development.